Easy2Sell Mobile App

Privacy Policy

Effective date: 15 May 2026

This Privacy Policy explains how Easy2Sell Mobile collects, uses, stores, and protects user information when you use the Easy2Sell Mobile application and related services available through easy2sellmobile.com.

The app is built to help users search devices, get resale quotes, manage pickup bookings, update profile details, receive notifications, and communicate with support.

1. Information We Collect

Account and profile information

Mobile number
Name
Email address, if provided
Profile photo, if uploaded by you

Device selling and booking information

Selected device brand, model, variant, and condition details
Quote-related answers used to calculate resale value
Pickup address, city, state, zip code, and optional landmark text
GPS coordinates when you use current location during booking or address selection
Optional IMEI or booking verification details entered by you

Support and notification information

Messages sent to support through the app
Notification preferences
Firebase push token used to deliver alerts and booking updates

Technical and session information

Session token and login session details
Device identifier used for session security and notification mapping
Platform, app version, and limited device metadata used for account security and login history

2. Why We Use Your Information

To create and manage your account
To let you search devices and generate resale quotes
To verify bookings and arrange pickup service
To save and reuse your address and service area details
To show login history and secure your account across devices
To send push notifications for booking, support, and account updates
To respond to support messages and service requests
To improve app functionality and future service reliability

3. Android Permissions Used by the App

Below is the current Android permission set found in the app manifest, together with why each permission is needed and how it may support present or future features.

Permission	Why We Request It	Current or Future Use
`android.permission.INTERNET`	Required so the app can connect to Easy2Sell APIs, load device data, perform login, fetch profile data, send support messages, and sync booking information.	Core app functionality. Without it, the app cannot communicate with the backend.
`android.permission.POST_NOTIFICATIONS`	Used to ask your permission before sending push notifications on supported Android versions.	Booking updates, support replies, account alerts, promotional or service reminders if enabled later.
`android.permission.VIBRATE`	Allows vibration feedback when notifications are delivered.	Presently useful for notification alerts and may also support future in-app attention cues.
`android.permission.WAKE_LOCK`	Helps the device briefly stay awake while notification or background messaging related work is being handled.	Used with notification delivery reliability and may support future background sync improvements.
`android.permission.RECEIVE_BOOT_COMPLETED`	Allows Android components related to messaging or scheduled app behavior to resume properly after the device restarts.	Primarily relevant for reliable notification services and possible future scheduled reminders.
`android.permission.ACCESS_COARSE_LOCATION`	Allows approximate location access when you use location-based address detection or service area checks.	Pickup availability checks, approximate address assistance, and future city-based service experience.
`android.permission.ACCESS_FINE_LOCATION`	Allows precise GPS location access when you choose "use current location" during address or booking steps.	More accurate pickup address capture, mapping, route assistance, and future operational accuracy.
`android.permission.RECORD_AUDIO`	Used only when you actively tap the microphone for voice search inside the app.	Current use is voice search for device discovery. It may also support future spoken search or voice assistance features if added.

4. Feature-by-Feature Data Use

Location

The app asks for location only when you choose to detect or confirm your current location. This helps save your address, check service area support, and improve pickup accuracy.

Voice Search

The microphone is used only when you start voice search manually. The app is not intended to listen in the background for this feature.

Push Notifications

Push notifications may include booking status updates, service communication, and support replies. For this, the app stores a Firebase messaging token mapped to your account and device.

Profile Image Upload

If you upload a profile picture, the selected image is sent to the server and associated with your account for display inside the app.

5. Data Sharing

We may share data only as necessary to operate the service, for example:

With backend hosting, database, and infrastructure services required to run Easy2Sell
With Firebase Cloud Messaging for push notification delivery
With pickup, support, or operations teams where required to complete your booking or resolve your request

We do not state that personal data is sold to third parties through this app experience.

6. Data Retention

We keep data for as long as it is reasonably needed for account management, booking history, support resolution, notification delivery, fraud prevention, legal compliance, and service operations.

7. Security

We use account sessions, device-linked login handling, and backend controls to help protect user access and service operations. However, no system can guarantee absolute security, so users should also protect their devices and account credentials.

8. Your Choices

You may deny optional permissions such as microphone, notifications, or location, though some features may not work fully.
You can update profile details from the app.
You can turn notification preferences on or off where the app supports it.
You can contact support for privacy or account-related help.

9. Children's Privacy

The app is not intended for children who are not legally able to use the service. Users should only provide their own valid information for device selling, booking, and account use.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect app changes, legal requirements, security practices, or feature updates. The latest version should be published with an updated effective date.

11. Data Deletion Request

If you want to request deletion of your Easy2Sell account data, booking-linked personal information, or related records, please fill out the form below.

12. Contact

For privacy-related questions, support issues, or data requests, users may contact Easy2Sell through the official website or support channels:

Website: https://easy2sellmobile.com
Email: support@easy2sellmobile.com